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14 December 2002   

 

BBC: Eden offers taste of rural broadband

""In five years time ADSL will have become like dial-up internet is today. We won't know how we lived without real broadband," she said."

That's a nice quote. And I do like the idea of connecting small rural communities together via broadband. I wonder how complex it is for non techie farmers.


673 Also posted to: Broadband Britain . At: 4:55:14 PM  . .
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Other title(s) for this story: BBC: Eden offers taste of rural broadband

 

 

ZDNet: BTopenworld, NTL top complaints charts

"According to the latest Oftel figures, BTopenworld and NTL lead the way when it comes to customer complaints

NTL is the most complained about telephony provider in the UK but when it comes to Internet access, there can be only one 'winner' -- BTopenworld.

Oftel figures for the fixed line business and residential voice markets released on Wednesday put NTL out in front, scoring 0.8 complaints per 1,000 users, with NPower and Telewest tied in second place on 0.5. Next up, and the only others above the industry average, are BT and Eurocall on 0.4.

However, BTopenworld is the nation's least favourite ISP as far as Oftel's figures are concerned, registering 1.6 complaints per 1,000 customers. The only other ISP above the industry average of 0.4 is Pipex, on 0.6. Rivals Blueyonder (Telewest), Freeserve and NTL all score 0.1, while AOL is virtually off the radar screen with less than 0.1 complaints per 1,000."

ZDnet are very pro AOL, they advertise there, hence the skilled copy writing virtually off the radar screen my arse. Europemedia says:

In the internet service provision market, BTOpenworld overwhelmingly came out as the ISP with the most number of consumer complaints. According to OftelÕs figures, it scored 1.6 complaints per 1,000 customers, compared to the industry average of 0.4. Pipex is the only other ISP above the industry average on 0.6 Rival ISPs Blueyonder (Telewest), Freeserve and NTL all registered 0.1 complaints per 1,000 users while AOL had less than 0.1.

5 complaints per 10,000 against 4 for BT on the phones.

BTopenworld is now proved to be shit -16 complaints per 10,000. 1 for Blueyonder... That seems high. ";->"


672 Also posted to: Telewest backgrounder . At: 12:40:48 AM  . .
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Other title(s) for this story: ZDNet: BTopenworld, NTL top complaints charts