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Bank's response 'down to weblog', says customer

02 May 2003   

 

Bank's response 'down to weblog', says customer

""Eventually I got annoyed with the lack of real response and went onto Abbey's website and contacted them this way," said Mr Cox. "However, when I emailed them I didn't put anything in my mail except a link to my blog. They responded satisfactorily within days. I am pretty certain I wouldn't have got anywhere with my complaint if it had not been so public."

Publicity! Even though 5 people read his blog?


963 Also posted to: cyberSaps . At: 10:15:29 PM  . .
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