Asked how many Symbian applications are running on his phone (a Nokia 6600).
"Not one," he says. He simply doesn't see a mass market for software. Instead, he thinks, most people will want "a lot of things you can get on the Internet on your phone translated as a service, piece by piece".

The appetite for data cannot be underestimated - people are just looking at the wrong type. It's just not going to be download or video data - it's going to be transaction data.

You already don't carry money or a ticket with you. I have a wireless card for my car and I don't carry keys: if only I could get rid of my wallet! Then my passport. This has a very high consumer appeal, but you've got to make it easy to access.

The reality is that trying to push everything into everything just doesn't make sense. We'll see an unfolding of more things like the iPod - focused at a particular consumer solution. Everything doesn't go into there. Where you can break out groups of functions - the phone and the camera may work for some segments but not others; some might never want it, or might never use it. As we get more and more digital, all this complexity has to be tamed in a way that the consumer can access it.

So what innovation and what services do you think we are going to see?
Ask yourself, what are people going to with all their pictures in the future? What are they going to do? Is writing to CD-ROM really safe? Sorry - it's gone in a few years. Are people going to do a 3-stage offering, or make one of their copies in an alternative geographical location? Nobody does that.
No one has designed architecture for the home. We've got Wi-Fi and broadband and Bluetooth but there's no way to put it all together.
You have to tackle the product offering yourself. You start doing something vertically because you can't work with everybody. So somebody has to break through, starting with a niche.
Whoever does this has got to do the hardware, and the software, and the systems infrastructure, and not many people can do that; and they must have a brand that the consumer respects. On the one hand they have to be known for style going into the home, and on the other be able to manage infrastructure. And they've got to be big.
So they need to establish a beach-head, and some companies wouldn't even bother to try to cross this chasm. And it needs a really big organization to be able to deliver. So I don't even know if they know they should be doing this.