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Broadband Britain: The UK is behind the rest of Europe. Find out why and how to change . What's the community doing?

30 September 2002   

 

BT SurfTime/Surf Together review -

"Now, the CONS.

  • Surftime setup is very confusing. There are about 4-5 different packages all called Surftime. For instance, there's BT Surftime with BT Internet. Then there's just BT Surftime. THen there's BT Surftime Credit Card....
  • Connection speeds have dramatically dropped - Before this stupid Surftime range was introduced I used to get 50kbps on my internal 56k modem. Ever since the change, I can't get above 36kbps... I had to go get an external modem to speed things up - and I still only get 45kbps!!
  • Service is very bad.. I've made several enquiries to their help desk - only one reply, which still didnt answer my question.
  • Connections are harder to achieve now.
  • Connections, once obtained, are harder to maintain - keep on going dead.
  • It is a stunning coincidence that the unmetered number is always faulty...not once has the daytime pay-as-you-go number failed.. the connection is significantly faster too.

To conclude- I would steer clear of this service, unless you have LOTS of patience."

Clearly, it ain't good. I hate BT, such good advertising, such crap service and reality. Think of the WAP data surfer adverts. Remember the tonnes of data the blue computer generated surfer, surfed through?

Out of WAP?

Now, they're overselling the amount of content that's available to ordinary punters with the new TV ads for broadband, with the dragon that needs to, "get back in the pipe!"

Great to have broadband if you're an experienced net-head, but scary and confusing to light users who are still agog :-O at the size of the web, let alone the other net (broadband) applications.


629 Also posted to: Home page , Telewest backgrounder . At: 11:59:34 PM  . .
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Other title(s) for this story: BT SurfTime/Surf Together review -

 

 

Europemedia.net: News - XBox Live to go online in March

"XBox Live, the online gaming service from Microsoft, will go live across Europe on March 14, 2003, following an open trial from the beginning of November.

The service will allow broadband-connected XBox owners to play against each other via the internet."


628 Also posted to: Home page , Telewest backgrounder . At: 11:26:20 PM  . .
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Other title(s) for this story: Europemedia.net: News - XBox Live to go online in March