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30 October 2003   

 

Guardian: Nobody goes to gov sites

In the public sector, "many organisations have a deliberate policy not to shout too much about e-services lest they go wrong. The buzzword is "soft launch.""

The Register has more on the topic, finding a government website is hard enough (use of meta keywords and search engine rankings, I guess are ignored) you'll probably end up at a competitor which supplies something at a price - that's capitalism for you, filling in the gaps, forms cannot be half completed (cookies not used) - I get pissed off at having to download a pdf, print it off and snail mail it back. And this UKOnline crap, I think it's supposed to be THE portal for Gov. stuff, but it ain't. What the hell are eBay, Amazon and Kelkoo doing there? Any commercial site could and does provide this type of bland portal crap.

As todays study says, "the performance of UKOnline as a signpost to e-government services is disappointing".


1373 Also posted to: Home page , GOWM . At: 11:16:42 AM  . .
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Other title(s) for this story: Guardian: Nobody goes to gov sites