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Telewest backgrounder: Who, what why and where of one of the UK's broadband providers. News and background stuff.

25 December 2002   

 

ZDNet: BT acts to combat broadband slowdown

"BT is taking this action amid concern that ADSL connection speeds are falling as more people sign up for broadband. This is because ADSL is a contended service - 500kbps bandwidth is shared between up to 50 consumers, or 20 business customers.

Given the bursty nature of Internet surfing -- where users are only sending and receiving data for a small proportion of their time online -- users should still be able to enjoy fast surfing even if they are sharing the available bandwidth with many other customers."

Still, 50 to 1 ain't good. Not when you're suffering. Here in Telford where there ain't many cable broadbanders, I reckon I'm much better off.


682 Also posted to: Home page , Broadband Britain ,  At: 10:36:40 PM  . .
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Other title(s) for this story: ZDNet: BT acts to combat broadband slowdown

 

 

Guardian: TV's terrestrial slump continues

"The changing face of the nation's TV habits have been highlighted by new figures showing viewers in multichannel homes now spend more time watching non-terrestrial channels such as Sky One and MTV than BBC1 and ITV combined." I watch very little Terry TV now. Not much there, same old same old, but the Discovery Channels - WoW!


679 Also posted to: Home page . At: 9:40:54 PM  . .
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Other title(s) for this story: Guardian: TV's terrestrial slump continues

 

17 December 2002   

 

Digital Spy - Blueyonder announces 250,000 subscribers

"In need of some festive cheer, Telewest has announced that it is ending 2002 with a quarter of a million broadband internet subscribers"

And 10% of those are 1meggers. But putting that in perspective, Telewest has 1.8 million customers and passes 5 million homes. That's 5% of their possible market.


674 Also posted to: Home page . At: 12:26:36 AM  . .
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Other title(s) for this story: Digital Spy - Blueyonder announces 250,000 subscribers

 

14 December 2002   

 

ZDNet: BTopenworld, NTL top complaints charts

"According to the latest Oftel figures, BTopenworld and NTL lead the way when it comes to customer complaints

NTL is the most complained about telephony provider in the UK but when it comes to Internet access, there can be only one 'winner' -- BTopenworld.

Oftel figures for the fixed line business and residential voice markets released on Wednesday put NTL out in front, scoring 0.8 complaints per 1,000 users, with NPower and Telewest tied in second place on 0.5. Next up, and the only others above the industry average, are BT and Eurocall on 0.4.

However, BTopenworld is the nation's least favourite ISP as far as Oftel's figures are concerned, registering 1.6 complaints per 1,000 customers. The only other ISP above the industry average of 0.4 is Pipex, on 0.6. Rivals Blueyonder (Telewest), Freeserve and NTL all score 0.1, while AOL is virtually off the radar screen with less than 0.1 complaints per 1,000."

ZDnet are very pro AOL, they advertise there, hence the skilled copy writing virtually off the radar screen my arse. Europemedia says:

In the internet service provision market, BTOpenworld overwhelmingly came out as the ISP with the most number of consumer complaints. According to OftelÕs figures, it scored 1.6 complaints per 1,000 customers, compared to the industry average of 0.4. Pipex is the only other ISP above the industry average on 0.6 Rival ISPs Blueyonder (Telewest), Freeserve and NTL all registered 0.1 complaints per 1,000 users while AOL had less than 0.1.

5 complaints per 10,000 against 4 for BT on the phones.

BTopenworld is now proved to be shit -16 complaints per 10,000. 1 for Blueyonder... That seems high. ";->"


672 Also posted to: Home page . At: 12:40:48 AM  . .
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Other title(s) for this story: ZDNet: BTopenworld, NTL top complaints charts